Class Policies

Refund & Cancellation Policy

We do not provide full refunds. We can, however, provide partial refunds under certain circumstances. For the Massachusetts Gun Licensing Class, the Multi-State Licensing Class, and the UT, CT, AZ & PA Licensing Class, the refund amounts and criteria are as follows:

  • 95% refund - Cancel on the same day that you booked the class and if the booking was made more than 24 hours before the registered class date/time.
  • 75% refund - Cancel 48+ hours in advance of your registered class date or cancel on the same day you booked the class and if the booking was made less than 24 hours before the registered class date/time.
  • 50% refund - Cancel less than 48 hours of your registered class date.
  • No refund - Students who do not show up to class without prior notice will not be refunded and will have to pay the full amount to attend another class.

Reschedule Policy

You may reschedule your class date without penalty up to 24 hours before your registered class date. There is a $25/person fee for rescheduling less than 24 hours from the time of your registered class.

Late Attendance Policy

The following applies for the MA Gun Licensing Class, Multi-State Licensing Class, and the UT, CT, AZ & PA Licensing Class: We try to structure the class to account for late arrivals. However, if a student arrives after the instructor has conducted the safety rules and waiver signing portion of the class, the student will be denied entry and will be subject to a $25/person fee to reschedule the class.

Instructor Cancellation Policy

In rare circumstances, an instructor may need to cancel a course/event. If this occurs, all registered students will have the option to either reschedule to another available class date for free or be fully refunded.